It turns out that kind people are limited to maintaining relationships, for marketing purposes, and just answering questions like when we ask a parking attendant for directions. They may be good only to that extent, and many may even have hidden agendas for their personal interests. So why be too grateful, especially to the point of indebting oneself and sacrificing a lot?
Similarly, when there are people who seem unpleasant, in reality, they sacrifice a lot, give much of themselves, care deeply, but may not be skilled in communicating in a pleasant way and expressing their affection in a manner that others desire and can accept.
Many things are not black and white.
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